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Our mission is to preserve, promote, and propel the right of all people to a place where they can live and prosper—a place to call home.

    Accessing the Museum: Coming Soon

    The National Public Housing Museum is committed to designing our programming, events, and exhibitions to be as inclusive and accessible as possible for all guests.

    Planning Your Visit

    Wheelchair Access

    The museum’s main entrance on S. Ada St. is wheelchair accessible. 
    All floors are wheelchair accessible by elevator and all exhibits are wheelchair accessible.
    Restrooms located on the lower level include an accessible stall and a single stall. Second and Third floor restrooms are accessible single stalls.

    Service Animals

    Service animals are always welcome at the National Public Housing Museum.
    Please refrain from bringing pets into the museum, as they distract other animals that are working. Pets allowed in the sculpture garden.
    There are live birds in a cage in the Hatch Family Apartment as part of the apartment tour.
    If this is an issue, please alert staff who can remove them for the duration of your tour.

    Audio Guides

    Audio devices are available at the welcome desk.
    QR codes can be scanned on your smartphone and with provided audio devices.

    Audio Transcripts

    All videos with audio have both English and Spanish captions. 
    Transcripts are available for audio-only experiences.

    American Sign Language

    All guided tours can be available in ASL.
    Please contact [email protected].

    ASL provided at all events.

    Language Access

    The National Public Housing Museum is a bilingual museum. All exhibition text is available in both English and Spanish.
    All guided tours are available in English and Spanish.

    We are working to expand our available languages for tours and exhibitions.
    Stay in touch through our newsletter to be the first to hear about additional languages.

    Large Print

    Large print guides of the exhibits are available to check out for free at our welcome desk.
    A font size of at least 16 pt is used for all major label text.

    Free Tour Tickets

    Admission to the museum is pay as you wish. Ticketed Historic Apartment Tours are free to visitors with disabilities and one companion.

    All Gender Restrooms

    All restrooms at the National Public Housing Museum are available to all visitors. Single-stall restrooms are available on the Lower Level, Second and Third floors.

    disability rights protest

    If additional accommodations are necessary, please contact us.

    We know that we will not anticipate every possible need and so we invite all visitors to share how we can improve their access experiences, and hold us accountable to our values of radical accessibility.